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How Many Touches Does It Take? Marketing in 2025 - Gold Coast Leaflets

How Many Touches Does It Take? Marketing in 2025

December 1, 2024 admin Comments Off

In today’s fast-paced marketing landscape, one question remains critical: how many times does a prospect need to interact with your brand before they take action? The short answer: more than ever before. For businesses leveraging leaflet distribution as part of their strategy, understanding the modern “rule of touches” is essential to crafting an effective campaign.

The Evolution of the Marketing Touchpoint Rule

The traditional “Rule of 7” stated that a prospect needed to encounter a marketing message at least seven times before taking action. This concept originated in the mid-20th century when marketing channels were limited to TV, radio, and print.

Fast forward to 2025, and the sheer volume of advertising consumers encounter daily has skyrocketed. From social media ads to email marketing and everything in between, we live in a world of constant brand exposure. As a result, research now shows that it takes 8-12 touches or more to convert a prospect. In competitive markets, where both locals and tourists are exposed to a multitude of marketing messages, this number can climb even higher.

Why More Touches Are Necessary Today

1. Digital Saturation
Modern consumers are inundated with advertisements across multiple channels, making it harder for individual messages to stand out. A single leaflet is unlikely to cut through the noise without reinforcement from other marketing efforts.

2. Complex Buyer Journeys
Today’s buyers research extensively, compare options, and take longer to make decisions. For example, a tourist considering an experience or a local deciding on home services might interact with a brand several times before committing.

3. Shorter Attention Spans
With so much competing for attention, people tend to skim rather than engage deeply with marketing materials. Repetition is key to ensuring your message is noticed and remembered.

4. Trust and Familiarity
Multiple touches build trust. A leaflet on its own might spark curiosity, but when reinforced by other touchpoints—such as a follow-up email, a well-placed ad, or a second distribution round—it creates familiarity that drives action.

“In competitive markets, where both locals and tourists are exposed to a multitude of marketing messages, it takes 8-12 touches or more to convert a prospect.”

To reach the 8-12 touch threshold, a multi-layered approach is essential. Here’s how you can maximise the effectiveness of your leaflet distribution campaigns:


How Businesses Can Achieve Effective Touches


1.Strategic Targeting
Focus on the neighbourhoods and streets most aligned with your audience profile. High-income households in areas like Sovereign Islands or Mermaid Beach may respond differently to luxury service offers than families in suburbs like Robina or Upper Coomera. Leverage demographic tools like ABS QuickStats or .id Community Profiles to choose the best locations.

2. Repetition is Key
Distribute leaflets more than once in a campaign. A second or third touch, spaced a few weeks apart, reinforces your message and keeps your brand top of mind. Repeat exposure is particularly effective for driving familiarity and trust.

3. Combine with Digital
Support your leaflet distribution with digital marketing efforts, such as including include QR codes, promo codes, or specific offers to encourage immediate action. For example:

-A QR code that links to a booking page
-A discount code exclusive to leaflet recipients
-An invitation to follow your business on social media

4. Leverage Word of Mouth
Encourage existing customers to share their experiences with your business. Testimonials or referrals can act as additional “touches” that build credibility and trust.

Why Leaflet Distribution Still Matters

While digital marketing dominates in many industries, physical marketing like leaflet distribution has unique advantages:

  • Tangible Impact: A well-designed leaflet captures attention in ways a digital ad can’t.
  • Local Reach: Target specific neighbourhoods to build a strong presence in your community.
  • Cost-Effective: Compared to many digital campaigns, leaflet distribution offers a high return on investment when targeted effectively.
  • Less Competition: While inboxes and social media feeds are overcrowded, mailboxes remain relatively uncluttered.

Measuring Success

To evaluate the effectiveness of your leaflet distribution campaign:

– Track responses using unique promo codes, URLs, or QR codes.
-Monitor digital traffic spikes after a campaign.
– Use surveys or customer feedback to assess awareness and recall.

“Repetition is key. Distribute leaflets more than once in a campaign. A second or third touch, spaced a few weeks apart, reinforces your message and keeps your brand top of mind.”

In 2025, marketing success is no longer about a single, standout interaction. It’s about building a cohesive, multi-touch strategy that integrates physical and digital channels. This means focusing on repeated, targeted efforts to ensure your brand remains visible, trustworthy, and memorable.

Contact us to start planning your leaflet distribution strategy—because in today’s world, the more meaningful touches, the better.